Our Return & Refund Policy
illustrates the cases in which customers can request for a refund or return the
purchased products. The requests shall be accepted or denied by us based on
certain conditions. The products shall be accepted by us if the following cases
are found to be true and proven to be right:
·
The product is either found broken or leaked
·
The expiry date of the product is nearing or is
already being expired and can no longer be used
·
The product count or size or type of the
product was mistaken and not matching your expectations
It shall be noted that the
above-mentioned cases should be found right after opening the parcel else we
would not be held liable for it. Apart from that, the complaint should be made
raised without any delay, else we cannot proceed with your issues.
One shall not make any changes
to the delivered product otherwise we cannot recognize and address the trouble.
Goherbalz
will
not accept the returns if the customer suddenly changes his/her interest in the
product. We will neither accept the returns nor provide a refund if the address
given by you was wrong. We will only refund the money if the address given by
you was correct but still, the package got lost during transmission.
During the refund, your
account shall be credited with the actual price of the product during purchase.
Goherbalz is not liable to refund the handling and shipping charges
being paid by you during the return of the product.
Ship the return items to the
below address: